Returns & Exchanges


If you're having second thoughts  or need a different size, don't worry! You have 21 days from the delivery date to return it.

Start a Return


Step 1

Start a return & select the items you want to return.

Step 2

Complete the return process & print your return label.

Step 3

Package your items. Make sure all hangtags are attached.

Step 4

Ship your package before the return window closes.

Start an Exchange


Step 1

Start an exchange & select the items you want to exchange.

Step 2

Print out your return shipping label & package your items.

Step 3

Ship your package before the exchange window closes.

Step 4

Your exchange order is shipped after your return is processed.

Return & Exchange Policy


  • We gladly accept returns or exchanges on full-priced and sale items (excluding masks and items marked "FINAL SALE").
  • Returns must be made with 21 days from delivery date.
  • Items must be unworn, unaltered, with original tags attached and in new condition to be eligible for a refund or exchange. 
  • All garments are subject to inspection. 
  • Items marked as FINAL SALE cannot be returned or exchanged.

Frequently Asked Questions


What is your Return & Exchange Policy?

  • We gladly accept returns or exchanges on full-priced and sale items (excluding masks and items marked "FINAL SALE").
  • Returns must be made with 21 days from delivery date.
  • Items must be unworn, unaltered, with original tags attached and in new condition to be eligible for a refund or exchange. 
  • All garments are subject to inspection. 
  • Items marked as FINAL SALE cannot be returned or exchanged.

How do I make a return?

Start a return by clicking on the "Start a Return" button at the top of this page, or click here.


Enter your order number and shipping zip code. Then select the reason why you're sending back the item(s) and how we can make it right! You'll then be given a return shipping label to download and print. 
Package your item(s) and ship your package before the return window closes.


Once we receive and inspect your returned item(s), your refund will be processed. Please kindly allow 3-5 business days for the refund to show up on your account, depending on your payment provider. 


If you chose a gift card refund, details will be sent to you via email.


* Please note that an $8 restocking fee will be automatically deducted from any return that requests a straight refund back to the original payment method.

How do I make an exchange?

Start a return by clicking on the "Start a Return" button at the top of this page, or click here.


Enter your order number and shipping zip code. Then select the reason why you're sending back the item(s) and how we can make it right. You'll then be given a return shipping label to download and print. Package your item(s) and ship your package before the exchange window closes.


Once we receive and inspect your returned item(s), we will initiate and ship your exchange order. 


*Please note that an $8 restocking fee will be automatically deducted from any return that requests a straight refund back to the original payment method.

Can I return or exchange a mask?

Due to health and safety reasons, all masks are FINAL SALE and cannot be returned or exchanged.

Can I return or exchange an item marked as FINAL SALE?

If an item is marked FINAL SALE, it cannot be returned or exchanged.


Pro tip: offer the item to a friend or loved one! You'll get extra bonus points for giving them a gift "just because."

I removed the security tag. Can I still return my garment?

Unfortunately, once the security tag is removed, we can not accept the garment for returns or exchanges. 

Is the shipping free for returns and exchanges?

Exchange shipping and, in some cases, return shipping is free. However, an $8 restocking fee will be deducted from any returned orders that are requesting a straight refund back to the original payment method.

I lost my shipping label. What do I do?

No problem! Simply click here and follow the prompts.

How long will it take to process my returned shipment?

Your return or exchange will be processed within 5-7 business days of receipt to our warehouse. Upon processing your return or exchange, we will automatically send an email with information regarding your refund amount or exchanged item(s).


If you have questions about that status of your return or exchange, please contact us here.

What if my item(s) arrived damaged, defective or incorrect?

If you received a damaged or incorrect item, please contact us herewith your order number and description of the damaged/incorrect item. Photos are always great too! We'll make sure you're taken care of. 

Still Need Help?


No worries, we're here for you and we're happy to help! Send us a message, anytime.

* Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.