Alex Mock Vest Dress
How long before my order ships?
We process all orders within 1-2 business days. Note: if you place an order after 3pm PST on a Friday, your order may not be shipped until the following Monday.
How long will it take to receive my order?
All US orders are received within 2-7 business days depending on shipping method selected at check out. Once your order has shipped, you will receive a tracking number via email with additional information on delivery estimates.
How much is shipping?
All orders over $50 receive free Standard U.S. Ground Shipping and will arrive in 4-7 days from the date of shipment. If your order is less than $50, a fee of $9.95 will be added to your total for Standard U.S. Ground Shipping and will also arrive in 4-7 days from the date of shipment. Express U.S. Shipping costs $19.95 and will arrive in 2-3 days from the date of shipment.
How long will it take to ship my order?
We process all orders within 1-2 business days. Depending on the shipping option you choose, orders within the continental U.S. can take 2-7 business days, while shipping to Alaska, Hawaii and AP/DPO sites takes between 1-4 weeks.
For more information on Shipping, please visit our FAQ page.
RETURNS & EXCHANGES
What is your return policy?
We gladly accept returns on full priced items from our website within 14 days. Items must be unworn and unaltered with original tags attached to be eligible for a refund.
Do you have a special return policy during the Holiday Season?
Yes, we do! Any full priced items and regular sale items purchased between November 23 – December 20, 2019 at 3pm PT must be postmarked by January 10, 2020. As always, items must be unworn and unaltered with original tags attached to be eligible for a refund.
Is shipping free for returns and exchanges?
No, we do not offer free shipping for returns and exchanges. We will automatically deduct $8 from your refund amount to cover shipping costs.
What is your exchange policy?
We’re happy to help you with an exchange, depending on product availability. Exchanges are processed like returns. Items are accepted within 14 days (unless otherwise noted) and must be unworn and unaltered with original tags attached. To initiate an exchange, please navigate to our Returns page or click here, then enter your order information. From there you can download and print a return shipping label. Because we cannot guarantee that the item(s) you wish to exchange will be available or in stock, we recommend purchasing the new item right away. Once your original order is received, we will issue a refund for that item.
For more information on Returns & Exchanges, please visit our FAQ page.