the connection


Join the family & start earning points every time you shop!

Turn your passion for fashion into real rewards. Join The Connection to start earning and redeeming points. You'll also be the first to hear about sales, special offers and exclusive shopping events. Plus, it's free to join!

1

sign up/Sign In

Log in to start earning points on your Connected Apparel purchases.

2

Earn Points

Earn 2 points towards rewards for every $1 you spend on ConnectedApparel.com.

3

Get Rewards

Turn your points into rewards to use on your next purchase!

ways to earn points


Sign up

200 points

Place an order 

$1 = 2 points

birthday gift

200 points

follow us on instagram

50 points

Like us on Facebook

50 points

turn points into rewards


250 points

$5 reward

500 points

$10 reward

750 points

$15 REWARD

1,000 points

free dress/jumpsuit

Rewards cannot be applied to Final Sale items. Free dress applies to Sale collection only.

refer a friend

give $15, get $15

Shopping with friends just got better! Give your friends $15 off their first order of $50 or more and get $15 for yourself.


Start Referring Now

Frequently Asked Questions

Still have questions about The Connection? Some of our most frequently asked questions are here for you. If you still can't find the answer, you can always contact us.


What is The Connection?

The Connection is our U.S. loyalty program where you can earn points by shopping on ConnectedApparel.com. It’s free to join and you’ll also receive VIP offers, rewards, access to exclusive shopping events and much more. Please note that you much be 18 years or older to join.

How do I sign up for The Connection?

All you have to do is create an account online. As soon as you're in, you can start earning points. Sign up here.

I already have a Connected Apparel account. Do I need to create a new one to join The Connection? 

That means you’ve already started earning points! To see your current points, rewards and benefits, log into your account here.

I have two separate accounts. How do I merge them?

If you’ve created separate accounts under different email addresses, we unfortunately cannot combine them. To earn points quickly, we recommend using a single account for every purchase. If you have further questions or concerns, feel free to reach out to our customer service team at hi@connectedapparel.com.

How do I earn points?

All purchases made on ConnectedApparel.com are rewarded with points. Make sure that you’re logged into your account before completing your checkout. Points may take up to 72 hours to be added to your account after a purchase has been made.

How many points do I get per purchase?

You will receive 2 points for every $1 spent. Make sure that you’re logged into your account so that we can track your purchases and give you all the points you deserve! Please note that points are calculated before taxes and shipping charges (if any) are applied.

Where do I see my points, rewards and benefits?

You can view your current point balance, rewards and benefits by logging in to your account. There are several ways to log in. Either visit the My Account page, click on the person icon at the top of your screen, or click here.

How do I make sure my purchases count for The Connection points?

Make sure that you’re logged into your account before completing your checkout. This allows us to track your points and add them to your account so you can start redeeming rewards.

I forgot to log in. Can I register points after a purchase?

Not to worry! Our customer service team can help with that. Please email them at hi@connectedapparel.com with your order number and they can ensure your points are added to your account.

How long does it take for my points to show up?

Points can take up to 72 hours to process before they're displayed in your account.

How long are my points valid for?

Your points are valid for 12 months from the day your membership starts. Your membership starts the day you sign up for an account. Your points will be reset at the start of each new membership year.

How do I turn my points into Rewards? 

Once you're logged into your account, you will be able to see how many points you've earned and what rewards you can redeem. Simply select the reward you want to use at checkout. To learn how to apply your Reward to your purchase, refer to "How do I use my Rewards?" question below. 

How do I use my Rewards?

Once you’re ready to complete your purchase, make sure that you’re logged into your account. Then, at checkout, simply check the box next to your available reward to apply it. If you have multiple items in your bag and you are redeeming a cash reward, the reward will be spread evenly across each item, not the total amount. This ensures that if you return one of the items, you are refunded for the new amount you paid for each item.

Will I get my Reward back if I return my order?

Unfortunately, we will not be able to reissue your points if you make a return.

How do I log into my account?

There are several ways to log in. Either visit the My Account page, click on the person icon at the top of your screen or click here. You’ll need your email address and your password to log in.

I don't live in the United States. Can I still sign up?

At the moment, The Connection is only open to U.S. residents. We hope to expand internationally soon! Make sure to sign up for our newsletter  so you can be among the first to know when we expand.

Can I delete my account?

Of course, but we'd hate to see you go. Please reach out to our customer service team at hi@connectedapparel.com.

Welcome to the Connected family!